I was a Sr Art Director on the T-Mobile account at Publicis Hawkeye. We were responsible for direct marketing for both consumer facing and their @work side which was consumer facing to business owners.
The T-Mobile Small Business Customer Journey video was developed for internal use to demonstrate a specific customer journey from unaware of T-Mobile's @Work options all the way to becoming a customer. It hits several touch points along a customer's journey. I created all storyboards and layouts as well as being the sole Art Director of this project.